FAQ
If you're confused, start here.
Somewhere out there are people who would love to show you their city, cook you dinner and take you to their favorite spots. You just haven't met them yet. Below are the questions we hear most, before people join and after. If yours isn't here, message us directly and we'll answer it ourselves.
Getting started
A members-only community where everyone takes each other in for free. Members host each other and plan their favorite things for their guests: you show someone your part of the world, then go stay with members anywhere else. It's not a rental and it's not just a free couch. It's going to stay with a friend you haven't met yet. Free for members who host.
Someone who takes you in, not someone who lets you crash. "Host" used to mean this. Then it got taken over by lockboxes and check-in codes, and now it mostly means the person whose spare room you rented. We needed the old meaning back, so we picked a different word. An adopter cooks for you, shows you their part of the world, takes you to the places you would never have found, and is usually a friend by the time you leave. Everyone here contributes: most people host a friend of their own, and the rest take a Nomad Pass so the adopters never pay.
Yes, and we're obsessed with keeping it that way. Every member verifies a government ID before a stay can be confirmed. Video calls are built right into the app, so you can talk face to face before anyone packs a bag. Reviews stay hidden until both sides are in, so nobody can game them. A person reads every adoption before it goes live, and one safety violation means you're out for good. We also believe different doesn't mean unsafe. Staying with someone you met here might be new to you, but new isn't the same as risky. By the time you stay with someone, they've verified who they are, you've read their reviews, and you've probably seen each other on a video call. And FBI data shows about 3 in 4 people who are harmed by someone already knew that person. We sweat every detail of safety so this stays one of the safest ways to travel. Nate, one of our cofounders, stayed with a member named Aruna in Bristol not long ago. They chatted for about a week getting to know each other, then did a 20-minute video call where Aruna walked him through the house and what they'd do together. Only once it felt like they were already friends did he confirm the stay. That's the bar here, not a stranger with a key.
Couchsurfing was built around a free place to sleep, with friendship as a bonus. We flipped it. Adopted Adults is built around going to stay with a friend, and the free stay is just how friends do it. There's a plan. When you visit a friend, they don't leave you on your own. They take you to their favorite spots. Every adopter writes that plan out, from a day on the water to a coffee crawl. You're matched on what you love. People reach out because they want to do that exact plan, so the adopter gets someone genuinely excited about their thing, and the visitor knows exactly what the weekend looks like. Too often on couch-surfing sites, neither side knew what the other was there for. Everyone contributes. Most people post an adoption of their own before they ask to stay with anyone, so everyone here is in it for the same reason. Safety is part of the process, not an add-on. Every member verifies their ID before a stay is confirmed, at no cost, and video calls are built right into the app. On Couchsurfing, ID verification is optional and sold as an extra, and there's no video calling in the app. A person reads every adoption before it goes live. And we never charge the people who open their homes. Couchsurfing has charged everyone a subscription just to look since 2020.
On a home swap, you leave. That's the model on HomeExchange or Kindred: you go somewhere, someone else is in your place, and the two have to line up. Here nobody moves out. Your guest stays with you while you're in it, and you go stay with someone else whenever you want. That one difference takes most of the work out of it. No deep clean of rooms nobody will look at. No document explaining the boiler and which key is which. No handover, and nobody in your home while you're not. There's also nothing to match up. A swap needs two people to want each other's city on the same dates, which is why those sites ended up inventing points to work around it. Here you just ask. If what you want is a whole empty house to yourself, a swap is the better choice and we'd tell you to go do that. We're for the other thing: someone's city, shown to you by the person who lives there.
Different doesn't mean unsafe. We already trust plenty of people we've never met: we sleep down the hall from strangers in hotels, ride in strangers' cars, and families welcome exchange students from across the world, often after meeting them only over video. Here, the person you stay with has verified their ID, has reviews, and has talked with you for days, usually face to face. And FBI data shows about 3 in 4 people who are harmed by someone already knew that person. None of that means we relax. We obsess over safety so it stays this way.
Staying with someone is always free, for everyone, forever, and that never changes. The app is free for anyone who opens their home, and the first 1,000 members to add an adoption keep it free for good. If you cannot open a home right now, a Nomad Pass is $29 a month and covers what it costs to run the place. Either way, nobody is ever charged for the stay itself.
You don't have to host anyone first. Most people publish an adoption of their own, which is what makes the whole app free for them. If you can't host a friend right now, a Nomad Pass opens the same thing. Either way you are never forced to say yes to anyone you are not excited about, and you choose who stays with you every single time.
The obvious reason is that you travel anywhere in the world for free. That's true, and it's a great perk. But honestly, it's not why most of our community does this. The bigger reason is you get to plan your ideal weekend, week, or trip around exactly what you love, and know that whoever signs up for it already wants that too. Finding friends who are into the same things you are, whether that's coffee, hiking, board games, whatever your thing is, is genuinely hard as an adult. Adopting lets you build the exact hangout you wish you had, and the person who shows up already wants what you're offering.
That’s common, and it’s not a problem. Plenty of people rent, live with family, or are on the road all year. A Nomad Pass opens the whole community without a home of your own: message anyone, plan trips, and stay with adopters for free like everybody else. It is $29 a month, and it is what keeps the app free for the people who do open their homes.
Adoptions
A plan for what you'd do with a guest, not a room for rent. Andrea's adoption is "Surf Lessons and Hammocking in Costa Rica," where she teaches guests to surf, takes them on her favorite hikes, and shows them her town. Whatever you'd do if a friend came to visit, that's your adoption.
Photos of you doing the thing are great if you have them, but not required. Photos of your home should never look staged, like a rental listing, just tidy up and snap a few. You do need one clear photo of where your guest will sleep. It doesn't have to be a bedroom, but it does have to be its own space, not the room you sleep in.
Yes. Each one is its own plan, so you can offer a few and see what people are drawn to.
Anytime, as often as you want. Nothing about your first version has to be perfect, you can always come back and make it better.
Safety
Safety is the whole company here, not a feature we added on. Every member must verify their identity with a government ID and a quick liveness check before they can confirm a stay. We strongly recommend a video call before any stay too, since talking face to face is the best filter there is. Reviews from both sides stay hidden until both are in, so nobody can fake a perfect profile. Messages stay in the app until a stay is confirmed. And it's one strike: any safety violation means removal, no warnings, and a removed member can't quietly make a new account.
Yes. An ID check is required to visit anyone: every member verifies a government ID and takes a quick liveness selfie before a stay can be confirmed. It's how members know who they're dealing with, and adopters see your verified badge before they decide.
Report or block anyone in one tap, anytime, and the safety options sit right inside every stay. We respond fast to every report we get.
Yes. Neither side sees the other's review until both are submitted, so there's no retaliation and no way to fake a spotless record.
Membership
If you're one of the first 1,000 members to add an adoption, the app is free for you forever, even if we add a membership fee for people who join after. You're locked in free for good, no matter what we build or charge later.
Your exact address is never shown until a stay is confirmed. Your full legal name and birthdate are never public.
You keep every convo you've already started, so you can finish planning and lock in your dates. You just can't start new ones. Nothing forces you to take your trip before the pass ends. Cancel in one tap in Settings, anytime.
Adopting & visiting
Open an adoption you like and send a message. You'll need your own adoption published first, since visiting someone means you're also willing to adopt.
We're brand new and growing every day, so it happens sometimes. It's not personal, people just haven't seen it yet. Try a few different adoptions.
Message your adopter or guest as soon as you know. Repeated last-minute cancellations affect your standing here, the same way they would with a friend.